Please visit our Jewelry Care Page for more information.

We want you to love what you ordered. If something is not right, we want to know!

Returns must be in their original, UNWORN condition, within 7 days of receiving your order. All shipping fees are non-refundable.

To start your return/exchange, please send an email: hello@katiedeanjewelry.com and we will send you the required form for returns/exchanges.

Customers are responsible for return shipping. KatieDeanJewelry.com recommends you ship your package with insurance and use a trackable shipping method. ALL SALES ARE FINAL ON INTERNATIONAL / CANADIAN ORDERS. WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES ON INTERNATIONAL OR DOMESTIC ORDERS. WE DO NOT REFUND OR ACCEPT EXCHANGES ON INTERNATIONAL / CANADIAN ORDERS.

Refunds and store credits are processed within ten (10) business days after receipt of package.

If you are inquiring about a repair, please email hello@katiedeanjewelry.com and we will get you all fixed up!

Thank you for supporting a Made in America company!